I have a new Oceanic Pro Plus 2 air integrated dive computer. I only used it three times. On the first dive, it worked fine. On the second dive, the pressure fluctuated several hundred pounds within a few seconds. It would read correctly, then give warning of low air, then bounce back to the correct reading. This happened continuously over a 40 minute dive. On the third dive, it again worked correctly.
I took it back to the local dive shop where I bought it, he ran tests on it guided by Oceanic techs, and found nothing wrong. He told me that the air might not have been turned on all the way. However, during the second dive I tried lying on the bottom, barely breathing (i.e. putting no demand on the regulator), and it still malfunctioned.
In any case, I took it back home and worried about my upcoming dive trip. Now, while looking through Oceanic's web site, I see that a dive shop can swap out any Oceanic product that malfunctions within thirty days, no questions asked.
Has anyone had a problem with any dive computer doing this, and particularly an Oceanic? Thanks,
"Edward" <Edward@nospamatall.com> wrote in message news:Yckhe.88448$h6.34629@tornado.texas.rr.com...>I have a new Oceanic Pro Plus 2 air integrated dive computer. I only used >it three times. On the first dive, it worked fine. On the second dive, >the pressure fluctuated several hundred pounds within a few seconds. It >would read correctly, then give warning of low air, then bounce back to the >correct reading. This happened continuously over a 40 minute dive. On the >third dive, it again worked correctly.>
I took it back to the local dive shop where I bought it, he ran tests on > it guided by Oceanic techs, and found nothing wrong. He told me that the > air might not have been turned on all the way. However, during the second > dive I tried lying on the bottom, barely breathing (i.e. putting no demand > on the regulator), and it still malfunctioned.>
In any case, I took it back home and worried about my upcoming dive trip. > Now, while looking through Oceanic's web site, I see that a dive shop can > swap out any Oceanic product that malfunctions within thirty days, no > questions asked.>
Has anyone had a problem with any dive computer doing this, and > particularly an Oceanic? Thanks,
Who cares what experience others have had. You've had a problem, did what you could to resolve it, and are still having it. Swap the computer.
"Edward" <Edward@nospamatall.com> wrote in message news:Yckhe.88448$h6.34629@tornado.texas.rr.com...>I have a new Oceanic Pro Plus 2 air integrated dive computer. I only used it three >times. On the first dive, it worked fine. On the second dive, the pressure >fluctuated several hundred pounds within a few seconds. It would read correctly, >then give warning of low air, then bounce back to the correct reading. This >happened continuously over a 40 minute dive. On the third dive, it again worked >correctly.>
I took it back to the local dive shop where I bought it, he ran tests on it guided > by Oceanic techs, and found nothing wrong. He told me that the air might not have > been turned on all the way. However, during the second dive I tried lying on the > bottom, barely breathing (i.e. putting no demand on the regulator), and it still > malfunctioned.>
In any case, I took it back home and worried about my upcoming dive trip. Now, > while looking through Oceanic's web site, I see that a dive shop can swap out any > Oceanic product that malfunctions within thirty days, no questions asked.>
Has anyone had a problem with any dive computer doing this, and particularly an > Oceanic? Thanks,>
Edward
I had a problem with my Oceanic Prodigy, which I bought when it first came out. I corresponded with Oceanic and they advised me to send it to them, which I did and they exchanged it for a new one. If it's not working right you should get it exchanged regardless of what the bench tests show.
On Sat, 14 May 2005 22:39:57 +0000, Adam Helberg wrote:
"Edward" <Edward@nospamatall.com> wrote in message > news:Yckhe.88448$h6.34629@tornado.texas.rr.com...>>I have a new Oceanic Pro Plus 2 air integrated dive computer. I only used it three >>times. On the first dive, it worked fine. On the second dive, the pressure >>fluctuated several hundred pounds within a few seconds. It would read correctly, >>then give warning of low air, then bounce back to the correct reading. This >>happened continuously over a 40 minute dive. On the third dive, it again worked >>correctly.>>
I took it back to the local dive shop where I bought it, he ran tests on it guided >> by Oceanic techs, and found nothing wrong. He told me that the air might not have >> been turned on all the way. However, during the second dive I tried lying on the >> bottom, barely breathing (i.e. putting no demand on the regulator), and it still >> malfunctioned.>>
In any case, I took it back home and worried about my upcoming dive trip. Now, >> while looking through Oceanic's web site, I see that a dive shop can swap out any >> Oceanic product that malfunctions within thirty days, no questions asked.>>
Has anyone had a problem with any dive computer doing this, and particularly an >> Oceanic? Thanks,>>
Edward>
I had a problem with my Oceanic Prodigy, which I bought when it first came out. I > corresponded with Oceanic and they advised me to send it to them, which I did and > they exchanged it for a new one. If it's not working right you should get it > exchanged regardless of what the bench tests show.>
Adam
You would do this with the computer(s) in your car.
Edward wrote:> I have a new Oceanic Pro Plus 2 air integrated dive computer. I only > used it three times. On the first dive, it worked fine. On the second > dive, the pressure fluctuated several hundred pounds within a few > seconds. It would read correctly, then give warning of low air, then > bounce back to the correct reading. This happened continuously over a > 40 minute dive. On the third dive, it again worked correctly.>
I took it back to the local dive shop where I bought it, he ran tests on > it guided by Oceanic techs, and found nothing wrong. He told me that > the air might not have been turned on all the way. However, during the > second dive I tried lying on the bottom, barely breathing (i.e. putting > no demand on the regulator), and it still malfunctioned.>
In any case, I took it back home and worried about my upcoming dive > trip. Now, while looking through Oceanic's web site, I see that a dive > shop can swap out any Oceanic product that malfunctions within thirty > days, no questions asked.>
Has anyone had a problem with any dive computer doing this, and > particularly an Oceanic? Thanks,>
Edward
Given the newness of the equipment, the nature of your problem, and my own intimate knowledge of an Oceanic warranty - take it back to the shop and exchange it. Outside of the time involved to write up the paperwork, it costs them nothing to satisfy you - and costs them plenty not to. If they know what's good for them and you, you'll walk out ten minutes later with another brand new computer. If you don't, return it for credit and shop someplace else where they have a clue about how to treat a client.
"Edward" <Edward@nospamatall.com> wrote in message news:Yckhe.88448$h6.34629@tornado.texas.rr.com...>I have a new Oceanic Pro Plus 2 air integrated dive computer. I only used it three >times. On the first dive, it worked fine. On the second dive, the pressure >fluctuated several hundred pounds within a few seconds. It would read correctly, >then give warning of low air, then bounce back to the correct reading. This >happened continuously over a 40 minute dive. On the third dive, it again worked >correctly.>
I took it back to the local dive shop where I bought it, he ran tests on it guided > by Oceanic techs, and found nothing wrong. He told me that the air might not have > been turned on all the way. However, during the second dive I tried lying on the > bottom, barely breathing (i.e. putting no demand on the regulator), and it still > malfunctioned.>
In any case, I took it back home and worried about my upcoming dive trip. Now, > while looking through Oceanic's web site, I see that a dive shop can swap out any > Oceanic product that malfunctions within thirty days, no questions asked.>
Has anyone had a problem with any dive computer doing this, and particularly an > Oceanic? Thanks,>
Edward
I would request the shop to exchange the computer, if they refuse then call or email Oceanic and let them know. I've dealt with Oceanic a few times and they are very good with support.
I would request the shop to exchange the computer, if they refuse then call or email > Oceanic and let them know. I've dealt with Oceanic a few times and they are very good > with support.>
Adam >
I took it back again yesterday and they exchanged it for a new one. I don't know why they didn't offer to exchange it the first time, but all is fine now and I can relax.
I took it back again yesterday and they exchanged it for a new one. I > don't know why they didn't offer to exchange it the first time, but all is > fine now and I can relax.
Maybe. You can relax when you know the replacement is working properly. Don't wait until you're on holiday to find out.
