forrestunifreak wrote:> *Talk to whoever you bought it from about it. *
Definately get the left crank arm as soon as possible. Riding with a right side crank arm in place of the proper crank will most likely cause the pedal to loosen and possibly screw up the threads on both the pedal and crank arm:eek:
-- Krashin'Kenny - Crash Tested
If you ain't crashing, you ain't going fast enough!!!!!!!!!!!
so your looking for somone with a kh with two lefts now right?
-- jagur - Random Unicyclist
smoke me a kipper, i'll be back for breakfast. --------------------------------------------------- -forget_your_life- -------------------------------------- -------*muni militia *------- *one wheeled death squad* ------------------------------------------------------------------------ jagur's Profile: http://www.unicyclist.com/profile/502 View this thread: http://www.unicyclist.com/thread/39908
Seager wrote:> *I think that's why he said he's using two different pedals. * Yeah two right pedals from different sets. Meaning the right pedal on the left side will loosen and cause damage.
I agree with Tomblackwood. a certain well known unicycle distributor has done this 'many times before' (http://geocities.com/unicuber/unicycledotcom.html).... just call up unicycledotcom, 1-800-UNICYCLE, and tell them your problem. they might have you send the uni back, or they might send you a new crank arm. act really angry/upset about it and they might throw in a free t-shirt. just kidding, that would be mean. but yes, you should call them. unicycledotcom is horrible at getting the orders right the first time, but they're excellent at fixing their mistakes.
brockfisher05 wrote:> *I want to know who he got it from * From KH cycles. I could be wrong, but the crank mix-up most likely happened at the factory, or wherever the cycles are boxed up. If it was ordered with custom cranks, or if the cranks are added later, this mistake happened at the distributor or reseller.
In any case, good luck in your search for a unicycle vendor who will never make mistakes! If it was Unicycle.com, they will most likely ship you 1 left crank and let you keep the "spare."
foss wrote:> *In any case, good luck in your search for a unicycle vendor who will> never make mistakes! * Bedford comes to mind here.
unicycledotcom is horrible at getting the orders right the first time,> but they're excellent at fixing their mistakes.
true but how unfortunate as a costomer testimonial...the waiting time for these mistakes is the worst part, no refunds on time.
-- jagur - Random Unicyclist
smoke me a kipper, i'll be back for breakfast. --------------------------------------------------- -forget_your_life- -------------------------------------- -------*muni militia *------- *one wheeled death squad* ------------------------------------------------------------------------ jagur's Profile: http://www.unicyclist.com/profile/502 View this thread: http://www.unicyclist.com/thread/39908
Rogeratunicycledotcom 27 April 2005 20:39:43 [ permanent link ]
I totally agree this is not a retailer fault. The problem is with the unicycle at the factory end. It is also a fault that has not been reported before. We are now aware of it and we will be adding it to the check list of other things that we already check on each of the unicycles that go out.
The best solution for this problem or any other similar is to contact the retailer about it first, they then know about the problem and can rectify it as quickly as possible.
just so everybody knows i had to get it from unicycle.uk.com because it was out of stock in the good ol' U S of A. i cant contact them by phone because no matter how hard i try it always says that "this phone number is not correct" i even tried using a phone card. so i gues im emailing them today hopefully i might end up with a spair right crank. anywho how hard is it to get the cranks on straight? i mean on cotterless cranks there's only four possible positions for the crank to go. on a 36 spline hub is there 36 possible positions? or does it not work like that? would it be much easier to take it to my LBS seeing as im not an extremely adept mechanic? thanks for all your help everyone.
loosejello wrote:> *Just to clarify, anti-sieze is like a silvery paste that you put on> with a brush, right? *
Yup. It's a fancy type of grease that you can get at an auto parts store. Anti-seize can be coper colored or silver colored. It depends on what type of metal flakes they mix in with the grease.
Rogeratunicycledotcom 28 April 2005 01:29:43 [ permanent link ]
scar_head187 wrote:> *just so everybody knows i had to get it from unicycle.uk.com because> it was out of stock in the good ol' U S of A. i cant contact them by> phone because no matter how hard i try it always says that "this phone> number is not correct" i even tried using a phone card. *
Our phone number is on our contact page in international format. It is +44 1642 361 203 for future reference.
If you email us we will react, quite often easier than a phone call due to the time difference.
I have called your mother and it is sorted I will get a left crank off to you today either from our US store or directly from the UK. It will come as fast as we can get it to you.
true but how unfortunate as a costomer testimonial...the waiting time> for these mistakes is the worst part, no refunds on time. *
I'm not trying to dis on Bedford here, but I will take a moment to point out that Jagur, you are wrong.
I ordered a 24KH05 from Bedford and he sent me the wrong unicycle. My 24 inch MUni was sent to New York and the New York guy's 29 inch MUni was sent to me. THe other guy is on the forum and can back me up here. In the end, everything was corrected and I am satisfied with my transaction and have since placed other orders through Bedford for t-shirts and such. I plan to order future uni's though both Darrel @ Bedford and Roger @ uni.com in the future. I understand that mistakes can happen.
The only reason I mention this in the forum is because: (1.) I get sick of people blasting uni.com for errors; (2.) uni.com is not the only uni dealer out there that makes mistakes.
Ed Hansen wrote:> *I'm not trying to dis on Bedford here, but I will take a moment to> point out that Jagur, you are wrong. >
*
me wrong? no way.....check that order again then get out of the pool, its my turn with the ladies ;)
-- jagur - Random Unicyclist
smoke me a kipper, i'll be back for breakfast. --------------------------------------------------- -forget_your_life- -------------------------------------- -------*muni militia *------- *one wheeled death squad* ------------------------------------------------------------------------ jagur's Profile: http://www.unicyclist.com/profile/502 View this thread: http://www.unicyclist.com/thread/39908
mucRider wrote:> *Jombo recently took his uni to the LBS for an upgrade and tune-up. He> ended up with 2 left cranks. Is there a trend here? Sounds like a> conspiracy.;) * More like a stupidicy. Though it could have been an honest error, it is also common for bike shops to grossly underestimate the forces that get applied to a unicycle. In the case of wrong-sided pedals, it doesn't take any force at all, just everyday riding, to unscrew the pedal and eventually ruin the crank.
But the bike shops I have dealt with have also been known to put their least-experienced mechanics on unicycle jobs because they are generally very simple. The novice mechanic, who probably mostly assembles new bikes out of the box, may not even realize it matters if you don't have a right and a left.
Lastly the bike shop may have cobbled some bike cranks. If they were both lefts, this can be a clue. Right-hand cranks have spiders attached, but left ones don't. Two left cranks was not an uncommon thing to deal with back in the cottered-crank days.
Rogeratunicycledotcom 28 April 2005 12:05:51 [ permanent link ]
scar_head187 wrote:> *hey thanks alot roger . do i get to keep the spare right crank? *
It would be good to get it back, but it can wait, the important bit is to get you the crank so that it is up and working. My guess is that there is going to be a KH out there with 2 left cranks as the production of the cranks was an exact amount. But it could be in any of the countries that import and sell the KH's.
The replacement crank is coming from our US store as that will get to you the quickest. It left last night.
johnfoss wrote:> *.... In the case of wrong-sided pedals, it doesn't take any force at> all, just everyday riding, to unscrew the pedal and eventually ruin> the crank.> *
Jombo was in the middle of the Wolfman Duathlon race when his pedal did in fact come unscrewed.
*> ...... Right-hand cranks have spiders attached, but left ones don't.> Two left cranks was not an uncommon thing to deal with back in the> cottered-crank days. *
I think there was some issue about the spider on the right crank which led to him getting 2 lefts.
mucRider wrote:> *Jombo was in the middle of the Wolfman Duathlon race when his pedal> did in fact come unscrewed.* That sucks. But a duathlon. Sounds cool. Using a unicycle could make it a Uni-athlon, or a single-athlon. That might be a fun name for a unicycles-only race: a One-athlon!
