Like Harry said - if that was Harry this time. Mindspring (Earthlink, really) is great. Just call customer service during the day or you get someone in India or the Philippines. They try hard but it is difficult to communicate and they are obviously reading from a script.
Cable people seem to have good luck, too. Cox and Comcast have served my friends well.
Good luck! Dan
Harry Krause wrote:> Ed wrote:>
Hi I have decided to dump aol. Is anyone using MSN ? How do they like>> it ? Can I use Thunderbird monzilla with it ? Will i able to still get>> this news group ? Any information is greatly appreciated.>>
Thanks>> Ed>>
I suggest you go for a straight, unembellished ISP, like Earthlink, MSN > is full of AOL-like crapola.
With aol, you get a lot of disconnections, when you call tech support you get someone from another country and trying to understand them is something else, you are limited to what you can use with aol,ie other software, and the most important is the cost of aol for the lack of service one gets.
Harry Krause 22 February 2005 19:09:53 [ permanent link ]
Ed wrote:> With aol, you get a lot of disconnections, when you call tech support> you get someone from another country and trying to understand them is> something else, you are limited to what you can use with aol,ie other> software, and the most important is the cost of aol for the lack of> service one gets.>
One of the reasons I dumped AT&T Wireless after being a good customer for at least seven years was that it "offshored" its customer support to India.
I have nothing against the fine people of India. I just prefer that when I need service, I am dealing with people here, and that my dollars are not going overseas.
Short Wave Sportfishing 23 February 2005 00:28:31 [ permanent link ]
On Tue, 22 Feb 2005 10:09:53 -0500, Harry Krause <piedtypecase@yahoo.com> wrote:
~~ snippage ~~
One of the reasons I dumped AT&T Wireless after being a good customer >for at least seven years was that it "offshored" its customer support to >India.
You should try Earthlink.
They "offshored" to another planet in a different solar system.
Harry Krause 23 February 2005 01:50:45 [ permanent link ]
Short Wave Sportfishing wrote:> On Tue, 22 Feb 2005 10:09:53 -0500, Harry Krause> <piedtypecase@yahoo.com> wrote:>
~~ snippage ~~>
One of the reasons I dumped AT&T Wireless after being a good customer >>for at least seven years was that it "offshored" its customer support to >>India.>
You should try Earthlink.>
They "offshored" to another planet in a different solar system.>
Later,>
Tom
Ahh. I'm an EL customer, but I have never called its customer service department.
Short Wave Sportfishing 23 February 2005 02:02:03 [ permanent link ]
On Tue, 22 Feb 2005 16:50:45 -0500, Harry Krause <piedtypecase@yahoo.com> wrote:
Short Wave Sportfishing wrote:>> On Tue, 22 Feb 2005 10:09:53 -0500, Harry Krause>> <piedtypecase@yahoo.com> wrote:>>
~~ snippage ~~>>
One of the reasons I dumped AT&T Wireless after being a good customer >>>for at least seven years was that it "offshored" its customer support to >>>India.>>
You should try Earthlink.>>
They "offshored" to another planet in a different solar system.>
Ahh. I'm an EL customer, but I have never called its customer service >department.
Heh - just wait until they, in the middle of the night and without warning, set up a new sign in system for anti-spam measures then try to help you figure out why your email isn't working which will require graduate level translators and won't help because they don't understand why either.
Oh yes - you will pay - you will pay for that mistake.
I gave up on Earthlink - for 3 bucks more, I can get my own web page with unlimited email accounts and web pages of my own for anything I want - cost me $110 per year.
